Small Matter

The Last Thing Considered By This Medical Debt Collector In New York Was The Actual Law

The debt collector violated debt collection law by misrepresenting the amount this hospital patient was obligated to pay.

You Filed A Chargeback Dispute With Wells Fargo: Now What?

Here's a quick, step-by-step overview of what Wells Fargo's typical process is once you file a chargeback dispute.

Regus Ordered To Pay Double Punitive Damages To Former Massachusetts Tenant

A former Regus tenant in Massachusetts sued Regus in small claims court and won $3,278.27.

If A Seller Only Lied To Me About A 'Small' Part Of The Deal, Do I Still Have A Case Under Washington's Consumer Protection Act?

A misrepresentation can be considered unfair and deceptive in Washington even when it's about only a small part of the deal.

Accountant Goes To Great Lengths To Avoid Paying Rent, Learns A Hard Lesson Instead

Lesson learned: you typically cannot avoid paying business debts by simply shutting down the current business and then opening up a new business in its place.

[Solved!] Can A Company Bind Me To Contract Terms I Did Not Read Or Know About?

Court: "the duty to read a contract before signing can be suspended where a party's negligence is induced by false representations as to its contents."

The 4 Elements You Must Establish To Win A Breach Of Contract Claim In The District Of Columbia

At its core, a breach of contract claim says that one party agreed to do (or not do) something but failed to perform as agreed. Let's reverse engineer that core proposition. 1) Valid contract For parties to have agreed, then, there would have to have been an agreement. In addition,

Uber's Terms And Conditions Ruled Unenforceable, Court Records Show

Uber failed to prove that the Uber app's user registration process resulted in a meeting of the minds on an agreement to arbitrate.

Regus Lawsuit Claims Long-Time Scheme To Defraud Customers By Offering Fake Discounts

A Ph.D. student in San Jose, California sued Regus in small claims court this month, alleging in part that Regus fraudulently induced him to sign a 6-month office agreement by offering him a fake discount--a sales practice he alleged to have been part of a long-time, global scheme by

[Answered!] How Long Does It Take For The Attorney General's Office To Respond To My Complaint?

Here are some indicators of what the attorney general's office's response time might be in your state.

Sales Manager Hilariously Replies To Demand Letter To 'Confirm' That She Did Not Receive The Demand Letter

When you send any legal correspondence, everyone knows that it's important for you to get some sort of confirmation that the intended recipient received that correspondence. This is especially true when that legal correspondence is a demand letter sent to an adversarial opponent. But, because this is common knowledge, sometimes,

This Woman Just Got An $828 Refund From Amazon Without Having To Return The Item

First things first: if you're looking for a playbook on how to pull a fast one on Amazon, this isn't it. Rather, this is a story about a woman whose rights were violated when Amazon misrepresented an item, and how that woman later convinced Amazon to refund her $828 purchase--without

Is It Legal For A Company To Change The Terms And Conditions Of Your Agreement?

When someone asks whether it is "legal" for a company to unilaterally change the terms of a contract after it has been executed, usually, what they are really wanting to know is whether the terms of the amended contract are enforceable or not. The answer to that question almost always

[Screenshots] These Emails Capture Exactly What's Wrong With Regus Late Fees

When Regus charges you a late fee, there are generally three lines of inquiry you should be going down. 1. Whether your contract with Regus permits late fees and, if so, in which particular circumstances. 2. Whether those circumstances ☝️ actually occurred in your case, to properly trigger late fees. 3.

Another Misrepresented Car Listing? Carvana Has Some Explaining To Do

In 2012, Carvana set out to do an interesting thing: create what it calls a "100% online car buying experience." Many applauded that goal, because going to a dealership to get harassed by high-pressure salesperson is a hassle. An example of Carvana's now-ubiquitous advertising touting its "100% online car buying"

Why You Need To Know About The Connecticut Unfair Trade Practices Act

Suppose that you signed a contract to obtain a gym membership in Connecticut; and suppose that a large part of what convinced you to sign that contract was the gym's salesperson's representation to you that your gym membership included access to the gym's racquetball courts. You, an avid racquetball player,

Auto-Renewed Office Lease Turns Out To Be Unenforceable Under North Dakota Law

A dispute arose last year between a commercial landlord in North Dakota and one of its office tenants when the landlord automatically renewed the tenant's office lease. The tenant's position was that it gave the landlord prior notice of termination, and that said notice precluded renewal. The landlord's position, on

The Photographer Who Sued FedEx In Small Claims Court (And Won)

About three weeks before Christmas, a photographer in New York purchased a digital camera from Fingerhut for $332. The purchase was "a Christmas gift to himself." So, key to his decision to make the purchase was Fingerhut's estimated delivery date of December 20th, which would have put the camera in

This Attorney Attempted To Collect Fees For A Homeowners Association By Filing 131 Lawsuits. Here's What Happened Next

What happens if a debt collector gets a little too efficient in trying to collect a debt? The HOA attorney in this case found that out the hard way. Wildcat Run is a residential neighborhood on the southeast side of Indianapolis, Indiana. It has a homeowners association (HOA), and the

An Unlicensed Contractor In New York City Cannot Enforce A Home Improvement Contract. Just Wanted You To Know That

A New York City couple hired a contractor to renovate their apartment, and the two parties executed a contract to detail the terms of the exchange. The contractor subsequently performed the renovation work, but a dispute nonetheless arose (over the quality of the construction or the bill the couple owed

Are You Selling Your House And Want To Cancel Your Alarm Service When You Move? Too Bad

The internet is teeming with horror stories about trying to cancel alarm contracts. But this one stood out as particularly egregious. It's a "Warning about Vivint [https://www.reddit.com/r/homedefense/comments/jrbr5j/warning_about_vivint/]," which recounts what happened when this guy sold his house, the new buyers

How To Deal With A Plumber Who Provided You With Incorrect Measurements For A New Bathtub

This case comes from a reader's bathroom renovation project in North Carolina. The homeowners wanted to replace their existing bathtub with a new, claw-foot tub. So, they hired a plumber to do the work. One of the first things the plumber had to do was measure the space in which

Here's What Everyone Gets Wrong About Small Claims

You can actually resolve pretty large disputes in small claims, despite the otherwise low small claims limit for your jurisdiction. Here's how. "Complaint for money owed" Let's say that you have a contract dispute with a vendor from whom you used to buy some sort of service; and let's say

What I Learned About Suing For Conversion In Texas When My Landlord Took My Belongings

This case comes from a reader in Texas whose landlord took some of her belongings while she was still a tenant at the landlord's property. Because it does a good job, I think, of conveying the essential parts of a viable claim for conversion in Texas, we'll recount her case

This Is The Standard Spaces (AKA Regus) Agreement, And It's Shockingly Ambiguous

In December 2019, a Los Angeles-based bookkeeper was looking for a new co-working office. She happened upon an ad for a Spaces (which operates in the United States as Regus Management Group, LLC) location and scheduled an appointment to see the office. Offer After touring the office, Spaces' salesperson emailed